Massage Therapy

Chiropractic Care

Acupuncture

Naturopathic

Hamilton Naturopathic Care

 

The Kore PMT Naturopathic Process

 

1. Assessment

Dr. Truscott-Brock completes a thorough and gentle assessment of your health history, your current complains and diet history, and performs cardiovascular, digestive and orthopaedic testing. Her approach looks largely at your digestion and hormonal influencers including environmental contributors. When needed, she can provide a requisition for blood work and hormonal testing.

2. Treatment

 Treatment includes a thorough discussion of your goals with effective strategy implantation, prescription for supplements and/or homeopathic remedies.

3. Follow Up

Subsequent visits may occur over 30-45 minutes from weekly to bi-weekly to monthly or as needed.

Towards better health from the inside out

Dr. Erin Truscott-Brock, ND, enjoys learning about your health history, dietary and lifestyle habits to optimize your metabolism function. Blood work requisitions, bio-indentical hormone support and recommendations for herbal and homeopathic supplementation are considered for your optimal energy.

Dr. Erin provides 20 years of Naturopathic experience including Clinic Supervisor at the Canadian College of Naturopathic Medicine in Toronto, Ontario. 

NATUROPATHIC CARE

Initial Consultation     

$150.00    60 min

Subsequent Focused Visit

$65.00     20 min

Subsequent Visit

$80.00     30 min

Subsequent Visit – Extended

$ 95.00    45 min

 

Frequently Asked naturopathic Questions

What is the process with naturopathic care?

Call or book online, your Initial Assessment with our Naturopath. A referral from your doctor is not needed. Naturopath’s are doctors! Your ND will complete a full 60 minute assessment and make recommendations for your cardiovascular, hormonal and/or digestive health. They may ask you to complete follow-up appointments for a few weeks to see how nutritional and/or supplemental recommendations are helping you. Maintenance appointments may occur monthly or as needed depending on your progress.

What can I expect?

You can expect your health to improve if you are compliant with the recommendations made by your Naturopath. Patients report improved reduction in pain, improved sleep, digestion processing and elimination.

WHAT ARE KORE PMT'S COVID PROCEDURES?

  • Hand cleaning, social distancing, symptom and facemask signs posted throughout facility
  • All visitors entering our facility must wear a facemask (Sealed, disposable masks available $2.00 if needed)
  • Completion of digital pre-screening upon booking and upon arrival to appointment
  • Hand sanitizer station at front entrance and in all treatment rooms. Hand soap preference in washroom.
  • All hard/soft surfaces disinfected with Health Canada approved cleaner, Benefect Decon 30 after each patient contact and logged
  • All staff wearing facemasks; health providers wearing minimum ASTM Level 3 surgical masks; face shields/goggles worn for treatment
  • Staggered appointment times to minimize reception area traffic
  • Email, newsletter COVID communication and updates

 

WHAT HAPPENS ON A FIRST VISIT?

When you arrive, you will be asked to complete a pre-screening form to discern if you can safely enter our facility. If you are experiencing any cold or flu-like symptoms we will reschedule your appointment and refer you to Hamilton Public Health.

You will have been asked to complete a virtual health intake form (preferred at this time) when booking online or you may be asked to arrive a few minutes early to complete forms.  

Your health provider will conduct an assessment that will include some physical testing. Dress in comfortable clothing for your appointment. Your provider may treat you during the initial visit. You have the right to consent and remove consent during treatment at ANY time. You always remain in control of your care! Following your service, remedial exercise, self-care and treatment plan frequency recommendations will be made to you. Your provider may also request the completion of blood work, diagnostic imaging or reports for future sessions.

We encourage you to ask questions during your visit, but don’t worry, if you forget, you can call or email us at anytime to ask! We are here to help you feel better!

DO YOU OFFER DIRECT BILLING?

Yes we do! Kore PMT works with several insurers including Canada Life, Manulife, Blue Cross, and Green Shield to name a few. We also work with auto insurers for Motor Vehicle Accident (MVA) claims.

Please have your benefit card, your spouse information (if applicable) and ID ready.

Payment is required for your first visit and any partial insurer payments. We cannot guarantee your first claim will be adjudicated on your first visit. 

YOU are responsible to check with your insurer to see what services you are covered for and what maximums you are entitled to. These differ for many employers and employee positions. Insurers do not provide this information to Kore PMT for claims.

You may also be required submit a doctor’s note or paper statement to your insurer for your first claim. Please find out before you attend your first appointment!

How does naturopathic care help me?

Naturopathic care may help with nutritional counselling, hormone support, acupuncture, trigger point injections, blood test requisitions and pain relief

Can naturopathic care help with [x] issue?

Naturopathic care can help with digestive health, hormone issues (thyroid, adrenal), female concerns (menstrual issues, menopause, fertility), male issues (andropause, fertility), cardiovascular, cholesterol and blood sugar problems, autoimmune diseases (multiple sclerosis, rheumatoid and psoriatic arthritis, lupus), musculoskeletal and joint issues (including fibromyalgia)

WHAT IF I NEED TO CANCEL MY APPOINTMENT?

No problem! You can call our office at (289) 674-4422 to reschedule or cancel your appointment. Please leave a message if you need to cancel.

Our office policy is 24 hours notice to allow us time to accommodate other patients. Cancellations within 24 hours are subject to a FULL charge.

WHAT IS YOUR PRIVACY POLICY?

Kore PMT Privacy Policy

Collection, Use and Disclosure of Health Information

Updated October 1 2020

 Personal health information collected by our facility, Kore Professional Massage Therapy (PMT) and all staff, is managed securely by the requirements set out in the Personal Health Information Protection Act (PHIPA) and Personal Information Protection and Electronic Documents Act (PIPEDA).

As a patient/client or substitute decision maker of our facility, you have agreed to provide your health information for viewing and collaboration amongst health care providers in our facility that are deemed essential to your “circle of care”.  We may share your health information with other health providers outside of this facility, with insurer requests and where required by law, only with your expressed written consent.  

Kore PMT continues to maintain all patient/client hardcopy files in secure, locked storage on premises when not in use and are insured from any facility damage.  Access to your personal health information is available at any time during office hours for viewing. Requested copies of personal health information may be obtained for a photocopy fee. Large file copying may require 1-2 days of time for completion. 

Electronic storage of your personal health information is maintained and securely stored by NoTerro Incorporated. Patient/client contact information, health information, appointment scheduling and financial summaries are stored with NoTerro over 256-bit SSL encrypted connections, and encrypted data at rest. Data is backed-up every hour with remote, multi-region replication. Closed circuit televisions and 24 x 7 x 365 onsite security teams vigilantly protect NoTerro servers. Military-grade pass card access and biometric finger scan units provide further security. NoTerro complies with all PHIPA and PIPEDA requirements.

Your personal health information consent, whether verbal or written in regard to hard-copy files and/or digital files may be withdrawn at any time. Suspected breaches to any personal health information by patients/clients or staff within our facility must be reported immediately to our Information Health Custodian, who then must report any breaches immediately to the Information and Privacy Commissioner of Ontario for disciplinary action.

Please direct any questions or concerns or suspected breaches about your health information to our Information Health Custodian, Kerri Olds-Rhinds, Kore PMT owner and practicing health provider. 

https://www.ipc.on.ca/wp-content/uploads/Resources/hguide-e.pdf

http://www.health.gov.on.ca/english/providers/project/priv_legislation/phipa_pipeda_qa.html

DO YOU OFFER GIFT CERTIFICATES?

We offer Kore Care Accounts! 

You can start an account for yourself, friend, family member or co-worker and credit the account with any denomination! Right now all purchases are in-clinic but online accounts are coming soon!

The credited account can be used for Massage Therapy, Chiropractic, Naturopathic, and Acupuncture care, Orthotics or any Kore PMT products!

We will print a Kore Care Account certificate for your recipient and dress it up in a white Kore gift bag with blue and green tissue paper to start your healthy journey!